Effective Date: August 20, 2026
Store Name: MiMi Flix
Website: https://mimiflix.com
Customer Care Email: mimiflix@mimiflix.com
Thank you for choosing MiMi Flix. Please read our Refund and Cancellation Policy carefully before purchasing any digital products from our website.
1. Digital Goods and Final Sales
All products sold on mimiflix.com are digital eBooks (EPUB downloads) in Hindi and English.
Because digital files are delivered instantly upon successful payment and can be accessed, downloaded, and read immediately, all sales are final.
No refunds, returns, or cancellations will be provided once a digital eBook order has been completed and the download link has been generated or accessed.
2. Order Cancellations
Because our system initiates instant digital delivery the moment a payment is successfully processed, orders cannot be cancelled after checkout is complete. Please review your cart carefully before completing your payment.
3. Exceptions and Technical Issues
We want to ensure every reader has a smooth experience. While refunds are not permitted for digital downloads, we will gladly assist you in the rare event of a verified technical error:
Duplicate Transactions: If you were charged twice for the exact same eBook due to a payment gateway glitch, please notify us immediately with your transaction details, and a full refund for the duplicate charge will be processed.
Corrupted or Unreadable Files: If the downloaded EPUB file is proven to be corrupted, incomplete, or technically defective, our customer care team will verify the issue and provide a fully functional replacement file.
4. How to Contact Support
If you experience any technical difficulties with your download or suspect a duplicate transaction, please reach out to our support team within 48 hours of purchase:
Email: mimiflix@mimiflix.com