Introduction
MiMi Flix (“we”, “us”, “our”) is committed to safeguarding user information and ensuring that data is managed responsibly. This Data Retention Policy outlines how long user data is retained and the procedures for data deletion on MiMiFlix.com, which offers only eBooks and digital products, excluding online video services.
Data Retention
- Retention Periods
We retain user data for as long as necessary to fulfill the purposes for which it was collected, as described in our Privacy Policy, or as required by applicable laws and regulations. The specific retention periods for different types of data are as follows:
- Account Information: Retained for the duration of the user’s account and for up to one year after account deactivation to allow for account reactivation, unless deletion is requested earlier.
- Transaction Data: Retained for a minimum of seven years to comply with legal and regulatory requirements.
- Usage Data: Retained for up to three years for analytics and service improvement purposes.
- Communications Data: Retained for up to two years to manage user inquiries and support requests.
- Extending Retention
In certain circumstances, we may retain data for longer periods, such as to comply with legal obligations, resolve disputes, enforce our agreements, or protect our legal rights.
Data Deletion
- User-Initiated Deletion
Users may request the deletion of their personal data at any time by contacting us at cc@mimiflix.com. Upon receiving a deletion request, we will take reasonable steps to delete the data as required by applicable law.
- Account Deactivation
When a user deactivates their account, we will mark the account as inactive and retain the data for up to one year to allow for possible reactivation. After this period, the data will be deleted or anonymized.
- Automatic Deletion
Certain types of data may be automatically deleted after the retention period has expired, based on our data management practices.
- Exceptions
We may retain certain data if necessary for compliance with legal obligations, such as tax, audit, and regulatory reporting, or for other legitimate business purposes, including fraud prevention and enhancing user safety.
Data Security
- Protection Measures
We implement appropriate technical and organizational measures to protect user data against unauthorized access, loss, alteration, or destruction. This includes using encryption, secure access controls, and regular security audits.
Changes to This Policy
- Policy Updates
MiMi Flix reserves the right to update or modify this Data Retention Policy at any time to reflect changes in our data management practices or legal requirements. We encourage users to review this policy periodically for updates. Continued use of MiMi Flix after any such changes constitutes acceptance of the updated Data Retention Policy.
Contact Us
If you have any questions or concerns about this Data Retention Policy or the management of your data, please contact us at:
Email: cc@mimiflix.com
